Privacy Policy

At WindowCaring Company, safeguarding your privacy is of utmost importance to us. Below, we outline in detail the data we collect and how it is utilized. By engaging with our services, you implicitly consent to adhere to our data practices as outlined in this Privacy Policy, Cookie Policy, and our Terms of Use. Should you require further clarification, please do not hesitate to reach out to us at windowcaring@gmail.com or at info@windowcaring.co.uk

Data Collection

Our data collection may encompass:

Personal information such as name, address, email, and contact number.
Property-related photographs pertinent to our services.
Usage data derived from browsing our websites/apps.

Data Usage

Your information serves various purposes, enabling us to:

Facilitate and manage bookings efficiently.
Provide you with updates on relevant products/services.
Enhance the user experience on our websites/apps.
Disseminate promotional offers through email or SMS.

Data Retention

In accordance with the General Data Protection Regulation (GDPR) applicable in the United Kingdom, any personnel involved in our business operations are mandated to retain customer information only for the duration necessary to fulfill their obligations. Upon completion of their tasks, they are obliged to expeditiously delete all data pertaining to individual clients. This stringent protocol underscores our commitment to treating customer data with the utmost confidentiality and diligence throughout its lifecycle.

Cookies

We utilize cookies to optimize your browsing experience.

Data Storage

Your data is securely housed on servers located in Italy. While stringent security measures are in place, it is imperative to exercise caution as online transmissions may not always be entirely secure. We strongly advise you to safeguard your passwords at all times.

Disclosure

We may share your data with the following entities:

Service providers involved in facilitating bookings.
Payment processors for transaction-related purposes.
Legal entities, if mandated by law.

Your Rights

Under the provisions of the General Data Protection Regulation, you retain the right to opt-out of marketing communications and access or modify your data. Data is retained only for as long as necessary, and requests pertaining to data management can be directed to windowcaring@gmail.com.

Policy Changes

Any revisions to this policy will be promptly communicated on this platform. We encourage you to periodically review this section to stay abreast of any updates. Continued utilization of our services implies acceptance of any policy amendments.

Contact Information

Should you have any queries or concerns, please feel free to reach out to us at windowcaring@gmail.com or info@windowcaring.co.uk